Refund policy

Ebooks and audiobooks are digital products and are available immediately upon order. They are not returnable; if you have accidentally ordered the wrong item, please contact me immediately and I will see what I can do. I cannot fix a problem if it's been longer than 7 days since the order was placed (according to the tracking).

I want you to love your purchase, so please take a moment to read the sample or first chapter on each product page before buying. This helps ensure the story, tone, and style are exactly what you’re looking for.

The print books available from my site are printed on demand, to order, and are then shipped directly to you. Because of this, unfortunately I cannot accept returns.

Once the order is placed, there is only a short window in which it can be cancelled. (Usually within 24 orders, longer over weekends.) Please email immediately if you have made a mistake, and I will do my best to resolve the issue. 

Books are printed in the UK, US, Canada, and Australia, and will be shipped from the nearest printer to you. Most books can be produced in each of these places. However, there are certain items (mostly the shorter novellas) that can only be produced in the UK. If you order one of these, the entire order will ship from the UK regardless of your closest printer. The shipping cost will reflect this. Please email before placing the order if you want to confirm options.

Please note, that given the nature of print-on-demand production, occasionally there will be misprints. It is rare, but if this should happen to you, please email me with pictures of the problem so I can relay them to the printer and get replacement copies sent to you.